to the new improved Bell Sympatico Customer Service site!
new Customer Service site was designed to give you, our members easy access
to all your customer service needs: manage your account, check your email,
troubleshoot technical problems, keep up to date on our latest offerings
and more! Nothing has been removed.
highlights designed to make the site more usable:
access to your account management tool.
Sympatico Self Care is a few clicks closer. On our main Customer Service
page simply enter your User ID and password in the blue Members box,
and then click GO.
your email from anywhere, in your browser.
You can log in to GetEmail directly from the
Customer Service main page.
can now search for what you want.
Find Sympatico information you need faster, easier. Simply type the
words in the search box and then click GO.
access to any topic!
help fast with our topic shortcut menu. Click and select any item in
the list and you're automatically transported to the corresponding page
and updates to our service are front and centre.
We are constantly improving our service and offering new deals to
our members. This is where you find out What's Happening.
to return home.
You can always go home again. To return to the main page, simply click
on " Customer Service " on the upper left of every page, or
the "Home" link at the top right.
Everything you expect to see when visiting our site is still there.
Links to all the major sections the site are available from the navigation
bar on top of every page. Furthermore, access to the information you
need is always available from the search box or the topic shortcut menu.
|Sympatico Tech Tip|
a problem logging on to Sympatico Internet or your Sympatico email?
logging on (authenticating) to any Sympatico service, your user ID (looks
similar to b1xxx99) and your Password always have to be typed in lowercase
(no capital letters). Sometimes your keyboard's "Caps Lock"
key may be enabled without you noticing. To make sure Caps Lock is disabled,
look at your keyboard lights. Generally there are 3: One that says "Num
Lock", one that says "Caps Lock" and one that says "Scroll
Lock". Make sure the "Caps Lock" light is OFF. If it's
ON simply press your "Caps Lock" key and the light should turn
off. You can now enter your User ID and Password in lowercase.