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Customer Service
Welcome to the new improved Bell Sympatico Customer Service site!

March 2002

Our new Customer Service site was designed to give you, our members easy access to all your customer service needs: manage your account, check your email, troubleshoot technical problems, keep up to date on our latest offerings and more! Nothing has been removed.

What's New?

Some highlights designed to make the site more usable:

  • Quicker access to your account management tool.
    Sympatico Self Care is a few clicks closer. On our main Customer Service page simply enter your User ID and password in the blue Members box, and then click GO.

  • Check your email from anywhere, in your browser.
    You can log in to GetEmail directly from the
    Customer Service main page.

  • You can now search for what you want.
    Find Sympatico information you need faster, easier. Simply type the words in the search box and then click GO.

  • One-click access to any topic!
    Find help fast with our topic shortcut menu. Click and select any item in the list and you're automatically transported to the corresponding page

  • News and updates to our service are front and centre.
    We are constantly improving our service and offering new deals to our members. This is where you find out What's Happening.

  • Easier to return home.
    You can always go home again. To return to the main page, simply click on " Customer Service " on the upper left of every page, or the "Home" link at the top right.

  • Nothing was removed!
    Everything you expect to see when visiting our site is still there. Links to all the major sections the site are available from the navigation bar on top of every page. Furthermore, access to the information you need is always available from the search box or the topic shortcut menu.

~ What's Happening ~
Check here often for updates and news for Bell Sympatico members. Click for more items.

Understand your Sympatico bill
Know what date of the month you are billed, how bills are pro-rated and more. Click here for details.

Learn how to set up your gaming console with Sympatico Internet service
click here.

Home networking -
Learn how a home network can help you get more out of your computers and the Internet.

Email, surf and download faster!
Enjoy new, convenient features that make it all so easy. High speed Internet access can open up endless Internet possibilities.

Sympatico Tech Tip
Click for more tech tips If you are receiving a "working offline" error when trying to browse in Netscape Communicator or Internet Explorer, the solution is simple! In Netscape Communicator: Click the File menu, then click Online. Now you're ready to surf! In Internet Explorer: Click the File menu, then click Work Online. Now you're ready to surf!

  Bell  © 2003 Bell Canada Inc. All rights reserved.