New to the Internet? A beginner? Not sure how to get started? This is the place to begin! This area gives you several ways to learn:

FAQ | Tutorials | How To's | Tips 'n' Tricks

This section contains answers to many popular questions about Sympatico, computers, and the Internet.

Our easy Internet Tutorial takes only about 15 minutes to go through. As you proceed through the Internet Tutorial, you will notice that the bottom of each page is linked (next to the yellow arrow) to the next topic on the list. You can click on these links to get a broad overview of the Internet, or you can choose to find out more about a specific topic by following other links on the page.

The tutorial proceeds in the order listed below, but you can start anywhere you like in the list.

• New members start here!

• What is the Sympatico service?
  
• What is the Internet?
  
• What is the World Wide Web?
  
• What is a Web page?
  
• What is a Web site?
  
• What is a home page?
  
• How can I see previous pages?
  
• Why is some text underlined?
  
• Why does my mouse pointer sometimes turn into a hand?
  
• Why is the image in the upper right-hand corner of my browser window sometimes animated?
  
• How do I find things on the Internet?
  
• What are bookmarks and Favorites?
  
• Saving to a disk
  
• Can I print what I see on my screen?
  
• What do I do if my printer cannot print a particular Web page?
  
• How do I communicate with other people on the Internet?
  
• What is e-mail?
  
• What are Newsgroups?
  
• Why do some pages appear on my screen faster than others?
  
• Netiquette
  How is material for the Sympatico service selected?
  
• How can I give feedback about the Sympatico service?
  
• How do I get HELP from a real person?
  
• Accessing an FTP site
  
• What's next?

Once you have finished the above tutorial, please vote in our poll:

3) Learn How To

More tutorials focussing on how to do specific tasks.

4) Tips'n'Tricks

This section is about the many tips and tricks we've come across in making these Sympatico Help pages, often via feedback from Sympatico members in the Computers and Internet discussion forum.

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(Time spent online, change payment and pricing options)

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