Please note that you must have the Sympatico Internet software installed
on your computer (with Netscape Communicator 4.04 or newer), and you must
have a current Sympatico Internet account, in order to use the Sympatico
Internet Roaming software. Otherwise, you will have to configure your settings manually for
roaming.
Note for customers roaming in the Greater Toronto Area: The Windows
and Macintosh software now works with 10
digit dialing.
1. Check whether your browser will work with the Sympatico roaming software:
(This checks that your browser is a Sympatico edition
of Netscape Communicator, that Java and Javascript are enabled, and
that you also have the Sympatico Account Setup software installed on
your computer; all are required to use the Sympatico roaming software.)
2. Click below to download the roaming software for your operating
system: (Need help
with downloading files?)
Once you have downloaded the software, exit Netscape Communicator,
then locate the downloaded file roamwin.exe on your hard
drive.
Double-click this file to install the roaming software. Follow
the instructions on the installer screens.
To activate the roaming software, locate and double-click the
Sympatico Account Setup icon in your Sympatico directory. If
prompted, click to choose "Overwrite the Selected account".
Don't worry, you can always restore
your original settings later. You may be alerted with a
"Java Security" window. Click Grant to continue.
NOTE: This software will not work if you are using
MacOS 8.5 or greater.
Once you have downloaded the software (you will be prompted
for a save location on your hard drive), quit Netscape Communicator,
then locate the unstuffed file RoamingInstaller on your
hard drive.
Double-click this file to install the roaming software.
If you get an error message when you double-click the file,
rebuild the desktop file on your Macintosh and download it again.
Follow the instructions on the installer screens. (If you can't
find this file, look for roammac.hqx, then double-click
it. If it doesn't automatically unstuff to create RoamingInstaller,
you may need to read about using Stuffit
Expander.)
To activate the roaming software, locate and double-click the
Sympatico Account Setup icon in your Sympatico folder. If prompted,
click to choose "Overwrite the Selected account". Don't worry,
you can always restore
your original settings later. You may be alerted with a
"Java Security" window. Click Grant to continue.
3. Return to the automatic setup instructions for roaming
After you have downloaded and installed
the roaming software (it should take about 3 minutes with a 56 Kbps
modem), return to the Automatic
setup instructions for roaming to find out how to use the Sympatico
Account Setup software for roaming.
NOTE: This roaming software
must be installed in the Sympatico directory on your hard
drive. Please read the Sympatico
roaming FAQ before installing the roaming software. Sympatico roaming
software is not available for Windows 3.1 or non PowerPC Macintosh.
However, Windows 3.1 and Macintosh users can configure
their settings manually.